Compliance with State and Federal Law:
Use of our website or mobile apps is governed by Maryland State and Federal laws. They must not be used unlawfully.
Collection and Use of Personal Information:
We collect personal information for email subscriptions, job applications, surveys, forms, online fare purchases, and paratransit requests. This may include your name, email, phone number, and address. We do not share your information with third parties unless required by law. We use it solely to respond to your requests and retain it as needed for legal and operational purposes.
For Monthly Pass or ticket orders, we collect your name, address, phone number, email, shipping, and credit card information. A reputable company verifies your credit card, and we share your shipping information with the delivery service. Orders are processed securely with advanced encryption.
For Mobility paratransit reservations, we collect your name, pick-up/drop-off addresses, phone number, email, and emergency contact information. This information is securely stored with advanced encryption.
Use of Phone Numbers for SMS:
Your phone numbers are primarily used to provide personalized services, updates, and job availability in your area of interest. These text messages may include job requirements, services, job referrals, or updates that may interest you. We may also send special job referral bonus offers via SMS. Carrier charges for SMS messaging may apply.
For public transportation services, we may use your phone number to provide updates on schedules, route changes, service disruptions, and other relevant information. This ensures you stay informed about any changes that might affect your commute.
We will only share your phone number with our SMS provider, subject to their privacy policy. All SMS communications are sent through a telephone service provider to users who have opted in.
Children’s Online Privacy Protection Act:
We comply with the Children’s Online Privacy Protection Act and do not knowingly collect information from children under 13.
Cookies:
We use cookies to enhance your browsing experience by tailoring our website to your interests and preferences.
Third Party Links:
Our site may contain links to other websites not under our control. We are not responsible for their content or policies. This Privacy Policy applies only to information collected on our site.
Consent:
By using our website, you consent to the collection and use of information as described in this policy.
Policy Updates:
We may update this policy at any time. Please check this page for the latest information.
Questions:
If you have questions about this privacy policy statement, please contact us.
Copyright © The Regional Transportation Agency of Central Maryland (RTA). All rights reserved. RTA, 8510 Corridor Road, Suite 110, Savage, Maryland 20763