RTA Title VI Policy Statement
Regional Transportation Agency (RTA), on behalf of Howard, Anne Arundel and Prince George’s Counties, is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color or national origin, as protected by Title VI of the Civil Rights Act of 1964. If you believe you have been subjected to discrimination based on your race, color, national origin, you may file a complaint up to 180 days from the date of the alleged incident. To file a written complaint, click here to download or print the complaint form. Submit the completed form via email to GTibbs@transitRTA.com or by mail to the Human Resource Manager, 8510 Corridor Road, Suite 110, Savage, MD 20763. Verbal complaints may be submitted by calling 800-270-9553.
For general customer service issues, contact Customer Service: 1-800-270-9553, Email: RTAmobilityservices@transitRTA.com